Service
Sample Availability & Policy
Samples are sent by express, usually via customer’s appointed express companies, such as FEDEX, UPS, DHL etc. 
Production begins as soon as the customer agree to our terms, upon receipt of customer's sample approval comments. 

Quality Assurance:

We are committed to quality requirements of the best standard. We always make sure quality is adhered to throughout our operation from sampling to final shipment. We take extra efforts in ensuring the fabic and accessory suppliers comply with strict quality control. Quality Assurance is an inherent part of our services and we ensure that our customers do not face any problem at any stage. As a professional umbrella manufacturer and umbrella supplier, we always supply high quality bulk umbrellas at the most competitive prices to  all our customers. This is for a long-term business relationship purpose.   

Quality Control and Inspection Procedures: 
Normally we follow AQL 4.0 inspection method, but on special case we would follow any inspection method which our customers requested. Our quality control and inspection procedure includes the following functions:
1. Our Quality Assurance department checks all the fabric/accessories to ensure that quality/color conforms to the customer requirement. 
2. Our Quality Assurance and merchandising team goes to our factory to evaluate pre-production sample, patterns, etc to approve for the pre-production.
3. Quality Assurance team evaluates pre-production and then finally approve for bulk production.
4. As bulk production starts, our Quality Assurance team goes for in-line inspection. This in-line inspection is performed on daily basis.
5. At the middle stage of production if result is acceptable and then we go for pre-final inspection. Here we check the case pack, carton quality, shipping mark, assortments, presentation etc.
6. If the pre-final inspection result is acceptable then we go for final inspection and if it is passed, we will approve for the shipment. To ensure quality of the highest standard, we inspect at every stage of the production process. The following Quality & Inspection steps are being currently employed in sourcing and manufacturing:
a. Fabric inspection and testing
b. Accessories inspection and testing
c. Fabric cutting checking
d. Pre-production inspection
e. In-line inspection. 
f. Final inpection

Costing

Generally the costing sheet will be provided to the customer within 24 hours after recieving customer's inquiry details. 

Production Lead-time:
The lead time will be about 40 days after the order finalized. 

Merchandising:
Our merchandising team is committed to complete our customers satisfaction. Our merchandising department consists of highly qualified merchandisers whose prime aim is to provide full satisfaction to our customers from sample development, order follow-up, to final shipment.

Guarantees/Warranties/Terms and Conditions
We take full responsibility for any inconformity with customer's request in color, quality, packing, size, quantity, delivery, etc. 
We guarantee the protection of customer‘s designs, workmanship and copyrights. Customized design service is available, executed by professional designers. Our own designs could be provided to customer exclusively.